AI Webchat
A chat widget on your storefront that knows your catalog, sizing, shipping and return policy, and answers in your brand's voice — day or night.
- Trained on your product pages and policies
- Hands off to a human when it should
One assistant answers the chat,
confirms the order and follows up.
Haleria plugs into your Shopify store and learns your catalog, policies and tone. It answers customers on webchat and WhatsApp, calls to confirm orders, chases abandoned checkouts and asks for reviews after delivery — without a script you have to maintain.
Built for Shopify · Runs on the official WhatsApp Business API
Every conversation, call and follow-up runs from what Haleria already knows about your store — your products, policies, shipping times and FAQs.
What Haleria handles for your store
Five jobs your support inbox usually can't keep up with, covered end to end.
WhatsApp Automation
AI replies on WhatsApp through the official Business API — the same assistant, the channel your customers already use.
Order Confirmation Calls
An automated call confirms new orders, cutting down on fake and mistyped-address orders before they ship.
Abandoned Checkout Reminders
Timely, personal nudges to shoppers who left items in checkout — sent as a conversation, not a blast email.
Review Requests
Once an order is delivered, Haleria asks for a review at the moment satisfaction is highest.
Live on your store in four steps
No developer needed to get the assistant answering.
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1
Install the app
Add Haleria from the Shopify App Store and connect your store in a couple of clicks.
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2
Haleria reads your store
It indexes your products, policies and FAQs to build its own knowledge base — no manual scripting.
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3
Turn on your channels
Enable webchat and connect WhatsApp Business. Set which follow-ups run automatically.
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4
Go live
Haleria starts answering, confirming and following up — and you can review every conversation.
Try Haleria on your store
Install from the Shopify App Store and set up your first automated conversation today.
Questions merchants ask first
Does this use the official WhatsApp Business API?
Yes. WhatsApp automation runs on the official WhatsApp Business API, so your number stays verified and compliant.
Do I have to write the AI's answers myself?
No. Haleria builds its knowledge base from your existing product pages, policies and FAQs, and you can edit or correct anything it learns.
Can a real person take over a conversation?
Yes. Any chat or WhatsApp thread can be handed to your team, and you can set rules for when that should happen automatically.
Which Shopify plans does Haleria support?
Haleria installs on any Shopify store from the Shopify App Store. Check the listing for current plan details.